Terms of Service

Payment terms

The payment schedule for each project will be stated in the applicable proposal, quotation or statement of work. Unless otherwise agreed in writing, projects valued below USD 2,000 require a 50% initial payment before work begins and a 50% final payment before launch, transfer or delivery of the final files. Larger projects may be divided into milestone payments.

The initial payment reserves project capacity and becomes non-refundable once work has commenced. DesignQure may pause work, withhold delivery or postpone launch while an invoice remains overdue.

Project fees do not include domain registration, hosting, paid applications, plugins, themes, fonts, stock assets, third-party subscriptions, taxes, payment-processing fees or currency-conversion charges unless expressly included in the proposal.

No website, source file, account, credential or final deliverable will be transferred to the Client until all outstanding amounts have been paid in full.

Any timeline provided depends on the Client supplying content, feedback, approvals and account access when requested. Client delays may result in revised delivery dates.

Intellectual property

Upon receipt of full payment, DesignQure assigns to the Client all transferable intellectual-property rights in the final, approved deliverables created specifically for the Client under the applicable statement of work.

Where any right cannot legally be assigned, or an assignment is limited by applicable law, DesignQure grants the Client an exclusive, worldwide, royalty-free and irrevocable licence to use, reproduce, modify, distribute and commercially exploit that deliverable for the maximum period permitted by law.

DesignQure retains ownership of its pre-existing materials, reusable code, development frameworks, templates, libraries, design systems, methods, internal tools, processes, know-how and general components used across multiple projects. The Client receives a non-exclusive licence to use any such components only as incorporated into the final deliverables.

Unused concepts, rejected designs, drafts and exploratory work remain the property of DesignQure.

Third-party software, fonts, themes, plugins, applications, stock assets and open-source components remain subject to their respective licences. The Client is responsible for maintaining any licences or subscriptions required after project handover.

Unless confidentiality has been agreed in writing, DesignQure may display the completed work and the Client’s name or logo in its portfolio, website, social media, case studies and promotional materials.

Revisions and scope changes

Unless the applicable proposal states otherwise, the project includes two revision rounds for each major design stage.

A revision round consists of one consolidated set of feedback submitted by the Client. The Client must appoint one representative to collect and provide feedback from all stakeholders.

Revisions cover reasonable adjustments to work presented within the agreed scope. Requests for additional pages, new functionality, substantial redesigns, alternative concepts, changes to previously approved work or services outside the agreed scope will be treated as additional work.

DesignQure will provide an additional quotation or revised timeline before beginning out-of-scope work. Additional work will not begin until approved in writing.

The Client should provide feedback or approval within five business days of receiving a deliverable. Delayed feedback may affect the delivery schedule and availability of the assigned team.

Approval of a project stage authorises DesignQure to proceed to the next stage. Reopening an approved stage may result in additional fees and timeline adjustments.

Governing law and disputes

The parties will first attempt to resolve any dispute through good-faith discussions. If the dispute is not resolved within 15 days after written notice of the dispute, the courts located in Dundee will have exclusive jurisdiction, unless the applicable statement of work expressly provides otherwise.

Nothing in this section prevents either party from seeking urgent interim relief where necessary to protect confidential information, intellectual property or access to digital property.

Questions

Email hello@designqurestudio.com if anything here is unclear before you sign a proposal.